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Frequently Asked Questions

2023-06-05 09:21 AM




What is Carbexx?


The world is aiming to achieve carbon neutrality throughout the 21st century. To achieve this, nature based-carbon capture on a global scale is mandatory. Carbexx brings together different partners in the field of Nature Based Solutions (NBS). Project developers can showcase their projects and be found and contacted by potential investors. Investors can search for projects according to their needs and jointly realise projects through the platform. Through this, Carbexx aims to boost the global implementation of NBS projects.


Who can use Carbexx?


Carbexx is an open platform which is aiming to bring together all parties involved in NBS projects. The current development enables especially Project Developers and Investors to join, connect and act on the platform. Carbexx is currently working on its platform upgrade to make the platform utilizable for multiple additional partners in the field of Nature Based Solutions (Advisors, Tree Nurseries, Planting Organizations etc.).


Carbexx Registration and Verification


Carbexx is an open platform that welcomes all kinds of stakeholders in the cause of Nature Based Solutions on its platform. We want to ensure that Carbexx remains a serious marketplace for all stakeholders.

To ensure professionality and seriousness of all platform users, Carbexx reserves its rights to review and verify company and user information. For this, Carbexx might request you to provide additional information like legal company registration documents or respective project references. Should platform parties not be able to deliver additional information or to disclose the requested documents, Carbexx reserves its rights to block or entirely delete the accounts of the user and / or organization.


What does the use of Carbexx cost?


The use of the Carbexx platform is free of charge for all parties.


How can I invite multiple users to Carbexx?


After an organisation is registered by the Admin, additional users can be invited to the user account. Once the new user has been registered in the organisation account, an invitation will be sent to him in order to complete the registration. Users can thereafter be added to / or deleted from project assignments with different user rights.


What is the Carbexx Project Ranking?


Carbexx has developed a project ranking that classifies projects according to different categories. As the requirements of Investors and the character of NBS projects can differ considerably, the Carbexx Ranking aims to facilitate the matching process between projects and partners. The Ranking has 4 categories: Biodiversity, Social Impact, Sustainability and Project Management.

During the registration process of projects, Project Developers are requested to answer the ranking questionnaire in the four categories. Carbexx verifies the respective answers and requests supporting additional information and documents that serve to clarify the responses given. After final verification by the Carbexx team, the Project Ranking will be visible on the platform and in the project detail page.


Project Developer: What kind of project information should I disclose on Carbexx?


For the registration and presentation of your projects, you are only required to disclose some limited information of your projects. However, the more information you provide and the more details you disclose of your projects, the more interesting the projects gets for potential investors. The input of detailed project information is especially important for the project search filter function. The more information you enter, the better your project will be found!

News & Stories: Carbexx also enables projects to regularly post stories, news and updates. This information is especially important to keep investors up to date and to give them realistic feedback and stories from the field. The more information you post and the more regular your stories are updated, the more interesting the project gets for an investor.

Financial Information: Not all projects can promptly deliver information on investment budgets, recurring ongoings costs and future returns of their projects. Nonetheless, these are very important information for Investors and other Finance Entities. We therefore strongly recommend that projects provide best approximations of their project finances. These can be entered in USD or EUR.


Project Developer: Which language shall I use to enter project information?


Carbexx is a multilingual platform to enable the exchange with as many participants as possible. For free-text information, you can use your home language to provide the information. You can also translate your text in several languages, to enable the exchange with a larger audience. If you choose to enter the information in a single language, we at Carbexx will one after the other take care of the translations.


Project Developer: Carbexx access has been denied. What is the reason?


Carbexx is an open platform that welcomes all kinds of stakeholders in the cause of Nature Based Solutions on its platform. We want to ensure that Carbexx becomes and remains a serious marketplace for all stakeholders.

To ensure professionality and seriousness of all platform users, Carbexx reserves its rights to review and verify company and user information. For this, Carbexx might request you to provide additional information like legal company registration documents or respective project references. Should platform parties not be able to deliver additional information or to disclose the requested documents, Carbexx reserves its rights to block or entirely delete the accounts of the user and / or organization.


Investor: Why Carbexx?


You are a company that wants to offset its emissions? You are an investor who wants to invest into Nature Based Solution Projects (NBS)? You are an NGO or Government and want to fund NBS projects?

On CARBEXX you’ll find the right projects according to your needs. Search for your ideal project through detailed filter functions, compare projects through the Carbexx project ranking and get in contact with your chosen partners. With Carbexx you have everything in one place.


Investor: Why can I only see limited Information of a project?


On Carbexx, Project Developers and Project Owners have the full power over their respective project information. They can release detailed project information at any time to potential Investors or Partners upon request on the platform. For this, Investors will need to 1) Register 2) Log In and 3) contact Project Developers on a respective project via the chat function. Once the Project Developer has unblocked the project, Investors and Partners will be able to see and analyse all detail project information.


Investor: How can I assess the credibility of a Project Developer / Project?


After initial registration of a Project Developer / Project, the Carbexx team will screen the legitimacy of the organisation and will assess the viability of the project through the Carbexx Project Ranking. Through this approach Carbexx aims to give Investors a guidance on the track record, credibility and quality of projects and Project Developers.


Investor: A project developer has not replied to my request. What can I do?


On Carbexx, Project Developers and Project Owners have the full power over their respective project information. It can therefore happen, that a Project Developer is not aiming to disclose project information to all interested parties. You can either try to contact him again or move on to an alternative project.


Investor: Carbexx access has been denied. What is the reason?


Carbexx is an open platform that welcomes all kinds of stakeholders in the cause of Nature Based Solutions on its platform. We want to ensure that Carbexx becomes and remains a serious marketplace for all stakeholders.

To ensure professionality and seriousness of all platform users, Carbexx reserves its rights to review and verify company and user information. For this, Carbexx might request you to provide additional information like legal company registration documents or respective project references. Should platform parties not be able to deliver additional information or to disclose the requested documents, Carbexx reserves its rights to block or entirely delete the accounts of the user and / or organization.


How can I get help?


If you encounter difficulties or if you have any questions or requests concerning Carbexx or your account, please contact the team via [email protected]. We are happy to help!